How can we help?

Email support

Write to biblequestco@proton.me. For a technical issue, include your iPhone model, iOS version, and the steps that led to the problem. Please do not email private prayer or journal text unless it is necessary for your request.

Privacy and data

In the native iPhone app, guest data stays in protected local app storage and its private files are excluded from device backups. Signing in does not upload guest data. Only Prayer journal entries you explicitly adopt sync to your protected account; other guest data remains device-only. Native Settings lets you clear guest data and, when signed in, sign out or delete the account. The native app does not currently provide data export or analytics because it does not include analytics.

In the website and progressive web app, signed-out journey data stays in that browser. Web Settings provides the available export, clearing, and optional analytics controls. For a privacy or account-and-data question, email the address above from the relevant account address when possible so the request can be verified.

Read the Privacy Policy and Terms of Use for complete details.

Safety

BibleQuest is not an emergency, crisis, medical, or counseling service. If you or someone else may be in immediate danger, contact local emergency services or a qualified local professional.